Human Workflow -- Business Processes -- Service Component Architecture -- SOA -- EHR

The immediate goal of this blog is to suggest a solution for the building of state-of-the-art electronic healthcare record (EHR) systems suitable for both organizations that have already invested in a computerized infrastructure and those that have not. There are many vendors proving tools for such endeavors. Here, I have chosen one of the market leaders - Oracle - to illustrate a solution. Since the Oracle tools that I show below are standards based, the concepts will carry over to the tools provided by many of the other vendors. I'll discuss the design of a system that automates business processes when that makes sense, hands off tasks to humans where they can do the job better (according to some criterion) and that can interoperate with heterogeneous systems (local and remote) efficiently and securely. While the language that I use will sometimes be that found in the EHR literature, the solutions discussed will be widely applicable. Please note: This post is still presented in draft form.

Service Component Architecture within SOA Composite Applications

Service Component Architecture (SCA) provides a model for assembling distributed groups of service components into an application, enabling you to describe the details of a service and how services and service components interact. Composite applications are used to group service components and wires are used to connect service components. SCA helps to remove middleware concerns from the programming code by applying infrastructure declaratively to composites, including security and transactions.

An SOA composite is an assembly of services, service components, and references designed and deployed in a single application. Wiring between the services, service components, and references enable message communication. The details for a composite are stored in the composite.xml file.

Services (shown at left in figure below), such as a web services or JCA adapters, providing an entry point to the SOA composite application.

References (shown at right in figure below) send messages to external services in the outside world, such as web services and JCA adapters.



The figure below provides an example of a composite that includes an inbound service binding component, a BPEL process service component, a business rules service component, and two outbound reference binding components.



You can invoke other deployed SOA composite applications from your SOA composite application. The other applications must be deployed.









The component palette shown to the right in figure below provides the various resources that you can use in a SOA composite. It contains the following service components and adapters:

Service components

Displays the BPEL Process, business rule, human task, and mediator service that can be dragged and dropped into the designer.

Service adapters

Displays the JCA adapter (AQ, file, FTP, Database, JMS, MQ, Oracle Applications, Oracle BAM, and EJB Service), B2B binding component, SDO binding component, and web service binding component that can be dragged into the left or right swimlanes.



You add a service binding component to act as the entry point (ep) to the SOA composite application from the outside world.

You can also automatically create a service binding component by selecting "Expose as a SOAP Service" when you create a service component.

However, you cannot invoke a representational state transfer (REST) service from the SOA Composite Editor.



Activities (in the figure below) are the building blocks of a BPEL process service component. Oracle BPEL Designer includes a set of activities that you drag into a BPEL process service component. You then double-click an activity to define its attributes (property values). Activities enable you to perform specific tasks within a BPEL process service component.

A partner link (in the figure below) enables you to define the external services with which the BPEL process service component is to interact. You can define partner links as services or references (for example, through a JCA adapter) in the SOA Composite Editor or within a BPEL process service component in Oracle BPEL Designer.

The method by which you create partner links within the BPEL process in Oracle BPEL Designer impacts how the partner link displays (above) in the SOA Composite Editor. The WSDL file can be on the local operating system or hosted remotely (in which case you need a URL for the WSDL).

Adapters enable you to integrate the BPEL process service component (and, therefore, the SOA composite application as a whole) with access to file systems, FTP servers, database tables, database queues, sockets, Java Message Services (JMS), MQ, and Oracle E-Business Suite.

You can configure BPEL process monitors in Oracle BPEL Designer by selecting Monitor from the dropdown list above the Designer window. BPEL process monitors can send data to Oracle BAM for analysis and graphical display through the Oracle BAM adapter (shown in the Service Adapters section at the right of the figure below).



Oracle User Messaging Service

Oracle User Messaging Service provides a common service responsible for sending out messages from applications to devices. It also routes incoming messages from devices to applications.

You can easily send outgoing notifications from a BPEL process flow or invoke outgoing and incoming messages for tasks assigned to users from a human task.




{ Click on any of these images for a larger view }

Technical Interoperability of Disparate Systems - An Electronic Health Record (EHR)-Centric System Implemented with a Service-Oriented Architecture

The independent organizations (a.k.a. silos) shown in Figure 1 typically implement their business processes on different computer systems (Unix, Windows, mainframes), on different platforms (J2EE, .NET) and with different vocabularies. Yet, they all need to communicate in a way that serves, in this case, a trauma victim at the time of his or her emergency, researchers who will later study cohorts of this trauma victim, and sundry others (most of whom are not shown in the simplified model).

This post will discuss an Electronic Health Record (EHR)-centric system implemented with a Service-Oriented Architecture (SOA) -- the business industry’s de facto standard for interoperability. The functions of this system are data collection, management and distribution for both the immediate situation and long term health care experiences.

I’ll address some of the challenges (and opportunities) of technical interoperability, holding off ‘til later posts any discussion of semantic interoperability.

Note: This rather lengthy post is not and is not meant to be a palimpsest on SOA. But, I have included a number of references (links to references) for anyone looking for a more detailed account of this topic.

Figure 1

Figure 2 shows a traditional implementation of the system shown in the use case drawn in Figure 1. When a change -- virtually any change -- is made in one part of this interconnected system, the overall system usually stops working, until system-wide adjustments are made. In short, the figure below shows a system that’s “hard wired.”

Note: For simplicity, these figures and this discussion omit a number of real-world details: for example, the voice communication often employed by police and EMS teams.

Figure 2

To remedy this problem, a new architecture, that of Service-Oriented Architecture (SOA), was devised. An SOA implementation of the system shown in the use case is outlined in Figure 3. At first glance, the SOA-based system might seem more complicated than the system shown in Figure 2. But, as the following discussion will attempt to show, it isn’t.

Figure 3

Note: The major part of this post will be based on a Web services implementation of SOA. However, before concluding this post, I’ll address the oft-heard view that SOA is now “dead.” SOA is indeed alive and kicking in many organizations.

The system in Figure 2, if fleshed out, would move toward becoming the fully connected system shown below (in practice, very few systems are fully connected). In such a system of computer applications, when one node is changed, all other nodes that connect to it would need a new interface to the changed node.

As shown, in a fully connected network with n nodes, there are n x (n-1) / 2 direct paths. That means 15 connections for 6 nodes, 45 connections for 10 nodes, etc.

In contrast, each node in the system in Figure 3 has only one connection – that to a bus, as represented in the figure below.



Service-Oriented Architecture

SOA relies on services exposing their functionality via interfaces that other applications and services can read to understand how to utilize those services.

This style of architecture promotes reuse at the macro (service) level rather than micro (classes) level. It can also simplify interconnection to – and usage of – existing IT (legacy) assets.

Designers can implement SOA using a wide range of technologies, including SOAP, REST, DCOM, CORBA, or Web Services. (I gave a brief overview of DCOM, CORBA and Web Services in my June 16 post and will discuss REST below.) The key is independent services with defined interfaces that can be called to perform their tasks in a standard way, without a service having foreknowledge of the calling application, and without the application having or needing knowledge of how the service actually performs its tasks.

Albeit in the distant past, I’ve used the Oracle SOA Suite to federate a unified system out of the disparate systems shown in the figures.

This suite, which includes JDeveloper, a robust Java IDE, is by no means the only solution; there are others, both proprietary and open source! For example,

Proprietary: http://i.zdnet.com/whitepapers/cape_clear_Principles_of_BPEL.pdf

Open source: http://orchestra.ow2.org/xwiki/bin/view/Main/

However, the Oracle SOA Suite is a complete set of service infrastructure components for creating, deploying, and managing services. It enables services to be created, managed, and orchestrated into composite applications and business processes. Additionally, you can adopt it incrementally on a project by project basis and still benefit from the common security, management, deployment architecture, and development tools that you get out of the box.

This Suite is a standards-based technology suite that consists of the following:

* Oracle BPEL Process Manager to orchestrate services into business processes
* ESB to connect existing IT systems and business partners as a set of services
* Oracle Business Rules for dynamic decisions at run time that can be managed by business users or business analysts
* Oracle Application Server Integration Business Activity Monitoring to monitor services and disparate events and provide real-time visibility into the state of the enterprise, business processes, people, and systems.
* Oracle Web Services Manager to secure and manage authentication, authorization, and encryption policies on services that is separate from your service logic
* UDDI registry to discover and manage the life cycle of Web services.
* Oracle Application Server that provides a complete Java 2, Enterprise Edition (J2EE) environment for your J2EE applications.

For an overview of the soon-to-be-released Version 11, see

http://www.oracle.com/technology/products/ias/bpel/techpreview/2008-05-01-whats-new-in-oracle-soa-suite-tp4.pdf

Business Process Execution Language (BPEL)

One of the key standards accelerating the adoption of SOA is Business Process Execution Language (BPEL) for Web Services. BPEL enables organizations to automate their business processes by orchestrating services (thus enabling developers to build end-to-end business processes spanning applications, systems, and people in a standard way). Existing functionality is exposed as services. New applications are composed using services. Services are reused across different applications. Services everywhere! For an account of Orchestration versus Choreography, see

http://www.oracle.com/technology/pub/articles/matjaz_bpel1.html

BPEL has emerged as the standard for process orchestration enabling you to build end-to-end business processes spanning applications, systems, and people in a standard way.

In the next figure, I show two pallets of drag-and-drop components available in version 10.3 of the SOA Suite for the development of a BPEL process. Version 11 will be availability shortly.

Introduction to the JDeveloper BPEL Designer

http://download-west.oracle.com/docs/cd/B31017_01/core.1013/b28938/design.htm#CHDIJCGH

Enterprise Service Bus

An Enterprise Service Bus (ESB) is an architectural pattern, not a software product. Different software products can form an ESB. In some cases, companies use multiple products in different areas, leveraging specific functionality to meet their unique requirements. These different products can be federated together as the realization of the ESB pattern.

In the next figure, I show two pallets of drag-and-drop components available in version 10.3 of the SOA Suite for the development of an ESB. As I mentioned earlier, Version 11 will be availability shortly.

Introduction to the JDeveloper ESB Designer

http://download-west.oracle.com/docs/cd/B31017_01/core.1013/b28938/design.htm#CHDIBCCC

Figure 3 introduced Business Activity Monitoring (BAM) and Business Rules to the architecture

Business Activity Monitoring – BAM satisfies a growing need to enable health care executives, and more specifically operations managers, to improve their decision-making processes by first getting a real time view of the business events occurring in their enterprise, and second using the derived intelligence to analyze and improve the efficiency of their business processes.

Understanding Business Activity Monitoring in Oracle SOA Suite
http://www.packtpub.com/article/business-activity-monitoring-in-oracle-soa-suite

Business Rules – Business Rules is one of the newer technologies (typically run from an application server) and is designed to make applications more agile. A business analyst can change business policies expressed as rules quickly and safely with little or no assistance from a programmer

Using Business Rules to Define Decision Points in Oracle SOA Suite

Part 1. http://www.packtpub.com/article/business-rules-define-decision-points-oracle-soa-suite-part1

Part 2. http://www.packtpub.com/article/business-rules-define-decision-points-oracle-soa-suite-part2

For detailed coverage of the Oracle Service Bus, BPEL Process Manager, Web Service Manager, Rules, Human Workflow, and Business Activity Monitoring. See

Oracle SOA Suite Developer's Guide
http://www.packtpub.com/developers-guide-for-oracle-soa-suite-10gr3/book

and

Getting Started With Oracle SOA Suite 11g R1 – A Hands-On Tutorial
http://www.packtpub.com/getting-started-with-oracle-soa-suite-11g-r1/book

When designing an SOA solution, it's not always clear whether you should use a Web services BPEL process or an ESB mediation flow (or both).

http://www.ibm.com/developerworks/websphere/library/techarticles/0803_fasbinder2/0803_fasbinder2.html

Building Event-Driven Architecture with an Enterprise Service Bus

http://www.oracle.com/technology/pub/articles/jellema-esb.html

Software frameworks

You should keep in mind that interoperability issues between platforms can arise when switching from one protocol to another and one software framework to another. Some examples include SOAP, REST, the .Net Framework, Enterprise Java Beans (EJB), and Java Messaging Service (JMS).

.Net Web services running over HTTP can be called in three different ways: HTTP GET operation, HTTP POST operation, and SOAP. The GET and POST operations are useful if you need to call a Web Service quickly and no SOAP client is readily available. You can use REST to perform GET, POST, PUT, and DELETE operations over the HTTP in a Perl script. In this script, you can specify SQL queries and simple message queues.

For a discussion of SOAP/REST in the .NET (Visual Studio 2008 SP1) ecosystem, see

http://www.pluralsight.com/community/blogs/scottallen/archive/2008/08/11/visual-studio-sp1-and-the-metification-of-rest.aspx

and

http://msdn.microsoft.com/en-us/library/dd203052.aspx

Often, services within an organization’s firewall are REST-based, while 3rd party partners use a mix of SOAP and HTTPS protocols to access their public services. By using REST for internal services, organizations are avoiding some of the overhead that the WS-* standards introduce.

If the SOAP client is available, here's how to make a simple choice between REST and SOAP. If the application is resource-based, choose REST. If the application is activity-based, opt for SOAP. Under REST, a client might request that several operations be performed on a series of resources over the HTTP. For SOAP-based requests, only one invoke operation is needed for each activity-oriented service that a client might request be performed.

REST requests do not depend on WSDL as SOAP requests do. Yet, REST and SOAP can co-exist as requests from a composite Web service application to an external Web service.

When to use REST based web services?

http://oracled.wordpress.com/2009/03/11/when-to-use-rest-based-web-services/

When Web services are outside the control of the organization (as in the figures at the top of this post), you need to ensure that they can interoperate externally with one another with respect to shared semantics and contractual obligations. Semantic misunderstandings and contractual loopholes contribute to interoperability problems between external enterprise Web services. Future posts will focus on these aspects of interoperability.

For presentations that includes the pros and cons of different protocols (SOAP and HTTP) and software frameworks (.NET and J2EE), see

http://www.esri.com/events/devsummit/pdfs/keynote_chappell.pdf

and

http://www.esri.com/events/devsummit/sessions/keynote.html

The oft-heard view that SOA is now “dead”

Once thought to be the savior of IT, SOA instead turned into a great failed experiment -- at least for many organizations. SOA was supposed to reduce costs and increase agility on a massive scale. In many situations, however, SOA has failed to deliver its promised benefits.

Yet, although SOA is understandably purported to be dead by many, the requirement for a service-oriented architecture is stronger than ever.

Adopting SOA (i.e., application re-architecture) requires disruption to the status quo. SOA is not simply a matter of deploying new technology and building service interfaces to existing applications; it requires redesign of the application portfolio. And it requires a massive shift in the way IT operates. The small select group of organizations that has seen spectacular gains from SOA did so by treating it as an agent of transformation. In each of these success stories, SOA was just one aspect of the transformation effort. And here’s the secret to success: SOA needs to be part of something bigger. If it isn’t, then you need to ask yourself why you’ve been doing it.

The latest shiny new technology will not make things better. Incremental integration projects will not lead to significantly reduced costs and increased agility. If you want spectacular gains, then you need to make a spectacular commitment to change.

Note: As of 2008, increasing numbers of third-party software companies offer software services for a fee. In the future, SOA systems may consist of such third-party services combined with others created in-house.

More on this can be found in “WOA: Putting the Web Back in Web Services.”

http://blogs.gartner.com/nick_gall/2008/11/19/woa-putting-the-web-back-in-web-services/

Also, here’s a link to one of my earlier articles on SOA

“The Economic, Cultural and Governance Issues of SOA”

http://www.cioupdate.com/reports/article.php/11050_3652091_1/The-Economic-Cultural-and-Governance-Issues-of-SOA.htm